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Phone/Fax Ordering Information
PHONE ORDERING HOURS are MONDAY - FRIDAY 9:00 AM to 5:00 PM PACIFIC TIME. A 24 hour fax is available at 541-942-8479.
We also have a black and white printed catalog that can be used in conjunction with the web site. The catalog link is located to the left for you to print out at your convenience. One is also available through the mail at the cost of $2.00 to cover the shipping.
Be sure to list the QUANTITY, ITEM NUMBER, COLOR, and DESCRIPTION of the beads you are ordering. In fact the more details you give the faster the orders can be filled. If we have to spend extra time giving it our `best guess' the order may be delayed. We try very hard to ship the orders out the same day we receive them.
Print out the order form using the link on the left. We also accept photocopies of this form. Please be sure to include all numbers and descriptions. Consistency of color in glass varies like yarn. Sometimes we are out of the exact color you request, but have something similar. If substituting a color or product that is close is okay with you, mark that on the order form, if not be sure to indicate that as well. If neither is marked we will use our own judgment.
PAYMENT
No minimum order is required, of course no maximum either. We do however have a $2.00 handling fee for orders less than $50.00. To assure prompt shipping send payment with order.
GOOD NEWS! We take Visa & MasterCard. PayPal is only available for website orders.
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PURCHASE ORDERS
POs can be used once account has been approved. Please call to set up your account.
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PRICES AND RETURNS
All prices are subject to change without notice. Our cost for the beads varies from shipment to shipment, but unless there is a drastic change our prices will remain the same.
Satisfaction is guaranteed. Customers unhappy with their order "heaven forbid" may return it within 10 days for exchange or refund. If you take longer than that to decide if you're happy (with the order) a 15% restocking fee will be charged.
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SHIPPING
We prefer shipping UPS, but in order to ship UPS we must have a street or road address. P.O. Box numbers go via U. S. Mail automatically. In the Eastern and Central time zones USPS is often faster and less expensive.
The $2.00 handling fee will be waived for orders over $50.00.
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TERMS OF USE
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